About Us
Pioneering liquid cooling technology for high-performance computing infrastructure
XENCOOL
Technology-leading liquid cooling product and solution provider
Who We Are
XENCOOL SG PTE. LTD. is a technology-leading ICT cooling product and solution provider, integrating industrial research and development, solution provision, and full lifecycle services of cooling technology into one high-tech manufacturing enterprise.
Vision
Strive to be a top provider of liquid cooling products and solutions.
Mission
Make computing more silent, more efficient, and more economical.
Global Production Capabilities
Smart production facilities across China and Malaysia
Chinese Factory
Intelligent Manufacturing Hub
Smart Production
Automated
R&D Center
Innovation
Built with fully intelligent standards, our Chinese facility features cutting-edge liquid cooling product research and development capabilities.
Automated production workshops equipped with modern machinery and advanced production technology ensure consistent quality and efficiency.
Malaysia Factory
Southeast Asian Hub
Regional Hub
Southeast Asia
Fast Delivery
Quick Response
Strategically positioned to serve Southeast Asian markets with efficient services and rapid customer response capabilities.
Our Malaysian facility shortens delivery cycles, enhances regional competitiveness, and addresses the growing liquid cooling demand across the region.
Support Services & Warranty
Comprehensive support services with global reach
- Response time → 0.2~0.5 hours
- Issue resolving → 8~72 hours
- Arrival time → 4~36 hours
- Local technicians and engineers
- Southeast Asia: 280+
- East Asia: 210+
- Middle East and Africa: 70+
- Europe: 140+
- Americas: 100+
- Experienced technical experts as the powerful support for after-sales service
High level of warranty against performance degradation and risk of defect, with coverage for up to 5 years.
Research & Development
Innovation-driven development with cutting-edge facilities
Innovation at Our Core
Research and development is the top priority because it is the foundation of our product competitiveness. For this reason, we have invested a significant amount of funds in R&D.
XENCOOL has a rapidly growing R&D team with a total of 500MW delivered projects supporting customized product development.
Material Testing Laboratory
Reliability Verification Testing Joint Laboratory
IDC and Manufacturing Industry Field Talents
Product Quality Framework
Multi-dimensional quality assurance and performance excellence
Stability and Safety
- From material selection to manufacturing processes and system verification, multi-dimensional safety and stability design. No leaks, maintained online, with a cumulative operation of over 3.3 million hours without failure.
Scenario Compatibility
- Adapted to different climate zones and chip operating conditions.
- Modular design to support customized project needs.
- Pre-manufactured product design to support global rapid delivery.
Product Performance and Certification
- Equipment online maintenance.
- Smart Group Control,
- meeting UL and CE standards.
ESG Commitment
Committed to continuously improving ESG management level, and contribute to the realization of sustainable development goals and global carbon neutrality.
Environmental
Social
Governance
Sustainable Future
Driving innovation for a better tomorrow
Ready to Work Together?
Contact us today to discuss your liquid cooling requirements and discover how we can support your computing infrastructure needs.